FAQs

We are ‘Made To Order’, and hence time to dispatch may vary from product to product. Normally, we would require 10-15 Days. You may reach us through email at spprtsuti2023@gmail.com or WhatsApp us at +91-7297848256 so that we can assist you with the appropriate details for the product.
PLEASE NOTE : Free gifts and Sale items are not returnable & Custom made products are not returnable

Yes, we ship worldwide

Within India : Shipping of our products within India is free and completely borne by us.
International shipping : The charges for international shipping are included as part of the maximum retail price as displayed on the website. However, for custom/ made-to-order and bulk custom orders, shipping charges will be calculated based on the weight and volume of the package and the country where the delivery is being dispatched to. Shipping charges for such orders will be shared upon inquiry.
Taxes & Duties :
For Indian customers.
Product Prices displayed are inclusive of all taxes and duties.
For International Customers :
Most countries are shipped to on a DDU(Delivery Duty Unpaid) Basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival that may be applicable in your country.

Yes, We accept COD within India.
We really apologize at the moment we do not have COD Option for International Customers.

Yes, we do have Express Delivery. Although, it is applicable only on available products. Kindly reach out to us at 7297848256 or email at spprtsuti2023@gmail.com to check for the product availability. Please note express shipping is chargeable, our team will contact you for shipping charges.

Please note: we charge 800/- rupees for basic customisation, the final amount will vary case to case.
Yes, customization is possible in terms of neck depth, size and length. Note that all customizations are chargeable. For additional details, you can contact us at 7297848256 or email at spprtsuti2023@gmail.com

We generally keep enough margin in all our custom made outfits to be taken 1 size up. Usually, the measurements are accurate and the alteration is quite minimal. However if anything comes up we would be happy to assist you.

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